Bishop cannot logon to LCR in clerk's office

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bamamoser
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Posts: 9
Joined: Sun May 11, 2014 5:52 pm

Bishop cannot logon to LCR in clerk's office

#1

Post by bamamoser »

The bishop cannot log onto LCR in the clerk's office. The clerk can but the stake clerk cannot.

The bishop check on the stake clerk computer and it works fine as well as on his home computer. We cleaned up the drive to reset the settings and tried on both windows explorer and chrome

Bro. Moser
Hesperia Stake Clerk
russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Bishop cannot logon to LCR in clerk's office

#2

Post by russellhltn »

What happens when the bishop or the stake clerk tries to log in?

Could it be something wrong with the keyboard that prevents them from entering their password?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
bamamoser
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Posts: 9
Joined: Sun May 11, 2014 5:52 pm

Re: Bishop cannot logon to LCR in clerk's office

#3

Post by bamamoser »

I starts to load the page but only the top line shows up and then it quits. It seems to work fine for the ward clerk and it works fine for all of us on the stake computer.
russellhltn
Community Administrator
Posts: 34485
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Bishop cannot logon to LCR in clerk's office

#4

Post by russellhltn »

All I can think of is clear the cache and cookies. Something on that computer must be poisoned.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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