Enable TouchID

Discussions around the iPhone/iPad/iPod Touch versions of the LDS Tools Application.
sjmertlich
New Member
Posts: 1
Joined: Mon Jan 30, 2017 7:11 pm

Enable TouchID

Postby sjmertlich » Wed Feb 22, 2017 2:07 pm

My TouchID stopped appearing in the app yesterday and I cannot see a way to bring it back under the settings. Has anyone seen this and/or fixed it?

jasonpbyu
New Member
Posts: 10
Joined: Sun Apr 19, 2015 1:28 pm

Re: Enable TouchID

Postby jasonpbyu » Wed Dec 27, 2017 9:22 pm

Started happening for me. Ever find a solution?

zaneclark
Senior Member
Posts: 1023
Joined: Thu Jan 24, 2008 4:34 pm
Location: Las Vegas, NV
Contact:

Re: Enable TouchID

Postby zaneclark » Thu Dec 28, 2017 7:17 am

Two things to try... Delete the app and reload and/or reboot your device.... One of these should work...

jasonpbyu
New Member
Posts: 10
Joined: Sun Apr 19, 2015 1:28 pm

Re: Enable TouchID

Postby jasonpbyu » Thu Dec 28, 2017 8:27 am

thanks. i deleted app, rebooted, reinstalled and it gave me the touch ID options. a bit annoying you have to do that. When my banking app wont read fingerprint after a few tries it asks for password, disables touch ID, but its very simple to turn it back on.

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johnshaw
Senior Member
Posts: 2071
Joined: Fri Jan 19, 2007 1:55 pm
Location: Syracuse, UT

Re: Enable TouchID

Postby johnshaw » Thu Dec 28, 2017 9:41 am

troubleshooting 101, it's been around since computers were invented - I've had PLENTY of apps that are NOT LDS that required similar messing around. I always find that the easiest and quickest thing is what I want, rather than spending weeks attempting to 'fix' something - posting on boards, etc...
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense


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