Within the last week I have seen weird behavior on the LDS Gospel Libary app for Android.
One day all of my screens and bookmarks were gone as well as content. I closed the app and then reopened. My history (as of today) only goes back 5 few days (not sure how often it is cleared automatically) but I have not ever manually cleared it. The tiles on the lower tier menus are all grayed out, but my content now all still seems to be there. I suppose the biggest problem is just that you can't visually tell if a document has been downloaded or not because they are all grayed out.
I have force closed the app, cleared the cache, and then restarted, but no change.
Does anyone know what might be going on?
Weird Behavior
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- Church Employee
- Posts: 2361
- Joined: Tue Jun 30, 2009 8:12 am
- Location: South Jordan, UT, USA
Re: Weird Behavior
Check to make sure you are signed in with your LDSAccount.
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- New Member
- Posts: 9
- Joined: Tue Mar 22, 2016 5:40 pm
Re: Weird Behavior
I know I am logged into my LDS account because my annotations are all there. Plus it shows that they have synced.
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- New Member
- Posts: 9
- Joined: Tue Mar 22, 2016 5:40 pm
Re: Weird Behavior
I have just checked another device and have the same behavior. Let me add that when I tap the 3-dot menu on a grayed-out 2nd tier tile, the options are Download and Add To... However, as I originally said, the content of that tile is already there. Somehow the catalog thinks I have not downloaded it.
Perhaps I should also mention that under Settings, I have Enable Obsolete Content turned/switched On.
Perhaps I should also mention that under Settings, I have Enable Obsolete Content turned/switched On.
- aebrown
- Community Administrator
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- Joined: Tue Nov 27, 2007 8:48 pm
- Location: Draper, Utah
Re: Weird Behavior
This issue is discussed in a different topic. See this post.