Password expiration reminder

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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alc226
New Member
Posts: 1
Joined: Fri Apr 07, 2017 7:12 pm

Password expiration reminder

#1

Post by alc226 »

Hello!

For those of us that work at the church or have a specific role that requires us to update our login password every six months, we receive an auto generated email with a link to reset the password. I'm wondering why the user is not presented with that same option if they decide to login through lds.org. I ask this because many of us, as a matter of security, prefer not to click on a link within an email (especially one involving password requests).
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russellhltn
Community Administrator
Posts: 34476
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Password expiration reminder

#2

Post by russellhltn »

Good question. I agree with you that that is a bad practice. One thing you can do, when you get the email go directly to ldsaccount.lds.org to change your password.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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