Gospel Library stopping

Discussions around the Android version of the Gospel Library application.
Post Reply
GeorgeWilliam
New Member
Posts: 4
Joined: Sun Jun 18, 2017 12:03 pm

Gospel Library stopping

#1

Post by GeorgeWilliam »

I am not able to open Gospel Library. I get the message every time that app has stopped while loading. I use an android tablet. It started when I loaded September Ensign. I have tried removing the data and reinstalling the app to no effect. I need this fixed. I do not have any issues with LDS Tools. How can it be fixed?
User avatar
sbradshaw
Community Moderators
Posts: 6252
Joined: Mon Sep 26, 2011 9:42 pm
Location: Utah
Contact:

Re: Gospel Library stopping

#2

Post by sbradshaw »

The crash is due to a larger-than-expected content update this weekend, which is causing the device to run out of memory. See this thread:
Gospel Library stopped working on Fire OS
Samuel Bradshaw • If you desire to serve God, you are called to the work.
GeorgeWilliam
New Member
Posts: 4
Joined: Sun Jun 18, 2017 12:03 pm

Re: Gospel Library stopping

#3

Post by GeorgeWilliam »

OK, so what is the solution if it keeps stopping due to an excessive update? How does the update finish so I can have access again?
User avatar
sbradshaw
Community Moderators
Posts: 6252
Joined: Mon Sep 26, 2011 9:42 pm
Location: Utah
Contact:

Re: Gospel Library stopping

#4

Post by sbradshaw »

The only solutions right now are to wait until an update comes (use LDS.org or another device to access Church content for now), or delete and reinstall the app with airplane mode on (or with "Limit Mobile Network Use" on and Wi-Fi off) so the app can't download the content update.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
Post Reply

Return to “Android Gospel Library”