Windows Gospel Library loading error

Discussions around the Gospel Library application for Windows for Desktop and Mobile
zORg_alex
New Member
Posts: 1
Joined: Sat Sep 02, 2017 10:24 am

Windows Gospel Library loading error

Postby zORg_alex » Sat Sep 02, 2017 10:27 am

Access is denied. (Excep_FromHResult 0x80070005)
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at SharedLibrary!<BaseAddress>+0x353fa2
at SharedLibrary!<BaseAddress>+0x353a0e
at SharedLibrary!<BaseAddress>+0x38387a
at GospelLibrary.UI!<BaseAddress>+0x8cb209
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at SharedLibrary!<BaseAddress>+0x353fa2
at SharedLibrary!<BaseAddress>+0x353a0e
at SharedLibrary!<BaseAddress>+0x38387a
at GospelLibrary.UI!<BaseAddress>+0xb09bb4
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at SharedLibrary!<BaseAddress>+0x353fa2
at SharedLibrary!<BaseAddress>+0x353a0e
at SharedLibrary!<BaseAddress>+0x38387a
at GospelLibrary.UI!<BaseAddress>+0xb15947
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at SharedLibrary!<BaseAddress>+0x3c2c09
at SharedLibrary!<BaseAddress>+0x35369a

What I did:
Launched the app.
It shows this error right after showing the window. I tried reporting, but it does nothing. It later asks to set up things and loads some materials. Then I just see a downloading screen and later white screen.
It's a desktop computer.

Previously it worked, but it stopped to load at that beautiful Angel moroni loading screen, so I've reinstalled it.

ToManyLetters
Senior Member
Posts: 500
Joined: Sun Mar 31, 2013 12:16 pm

Re: Windows Gospel Library loading error

Postby ToManyLetters » Sun Sep 03, 2017 7:44 am

It's a desktop computer.


Admins, could this post either be moved to the correct forum (Gospel Library for Windows) or could Gospel Library for Windows and Windows Phone Gospel Library be merged together to just Gospel Library for Windows? It seems a number of our users don't seem to distinguish the phone forum from the desktop forum.

It shows this error right after showing the window. I tried reporting, but it does nothing. It later asks to set up things and loads some materials. Then I just see a downloading screen and later white screen.


Make sure you have Outlook or some other mail client set as your email client on your desktop. Without something to open, there's no way for Gospel Library to help you send a report.

Try downloading the beta version of the app from the Windows Store and let me know if that works for you. Also, try resetting Gospel Library via the Settings app in Windows, then be patient after going through the initial setup. Also, if you do hit that hang again, try closing and reopening the app and let me know how the app behaves.
Learn more about Gospel Library for Windows 10 Beta at the link below:
https://tech.lds.org/wiki/Gospel_Library_for_Windows_10

enriquec
New Member
Posts: 1
Joined: Sun Nov 26, 2017 6:20 am

Re: Windows Gospel Library loading error

Postby enriquec » Sun Nov 26, 2017 6:22 am

Actualizaciones no se realizan


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