Remove extra account user name at login

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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kenklinker
New Member
Posts: 1
Joined: Fri Aug 25, 2017 4:44 pm

Remove extra account user name at login

#1

Post by kenklinker »

I helped someone set up an LDS account from my computer, and now their name show up every time I want to login. It is the first name that shows up, so I have to change it to my name every time.

Is there a way to get rid of the extra name at login?
russellhltn
Community Administrator
Posts: 34487
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Remove extra account user name at login

#2

Post by russellhltn »

It's a function of your browser. You need to tell it to forget that login. The details depends on what browser it is.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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