Access Denied

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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19mrod83
New Member
Posts: 1
Joined: Mon Aug 14, 2017 7:13 pm

Access Denied

#1

Post by 19mrod83 »

this pops up when i try to access different are on my account. how do i fix?? plz advise
or can i speak to someone directly? what is a good 1800 #??

"Access Denied

You are not authorized to access this page."
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russellhltn
Community Administrator
Posts: 34485
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Access Denied

#2

Post by russellhltn »

That typically happens if:
  • Your MRN is not recorded on your LDS Account. Without that, the system considers you a non-member.
  • You don't hold the proper calling to access that resource.
  • Your calling hasn't been properly recorded, or it hasn't been 24 hours since it was recorded.
You have to fix the first one. The other two require a discussion with local leadership.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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