New familysearch.org account won't open

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
Post Reply
mjjacobus
New Member
Posts: 2
Joined: Sun Aug 06, 2017 1:51 pm

New familysearch.org account won't open

#1

Post by mjjacobus »

How can I open/reopen a brand new account in familysearch.org? It is refusing to accept the user name and password it accepted as I created the account, that I used to get into this forum. :D When I asked to have the user name sent to me it was the one I had in my records. When I use that user name to try to get a new password, I am told it does not exist. Help! Please.
patcople
New Member
Posts: 1
Joined: Sun Aug 06, 2017 2:34 pm

Re: New familysearch.org account won't open

#2

Post by patcople »

I'm having the same problem - going around in circles, trying to sign into family search account just created. HELP!
paula123u
New Member
Posts: 2
Joined: Sun Aug 06, 2017 4:13 pm

Re: New familysearch.org account won't open

#3

Post by paula123u »

My account won't open.
jdlessley
Community Moderators
Posts: 9914
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: New familysearch.org account won't open

#4

Post by jdlessley »

There have been problems with the SSO servers all week. Today was an especially difficult time.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
JorgeJetson
New Member
Posts: 1
Joined: Tue Oct 10, 2017 6:50 pm

Re: New familysearch.org account won't open

#5

Post by JorgeJetson »

I enter the user name password I am using to post here,

"User name does not exist"

Too bad. I was looking forward to using Family Search.
Post Reply

Return to “Church Account”