New familysearch.org account won't open
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- New Member
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- Joined: Sun Aug 06, 2017 1:51 pm
New familysearch.org account won't open
How can I open/reopen a brand new account in familysearch.org? It is refusing to accept the user name and password it accepted as I created the account, that I used to get into this forum. When I asked to have the user name sent to me it was the one I had in my records. When I use that user name to try to get a new password, I am told it does not exist. Help! Please.
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- New Member
- Posts: 1
- Joined: Sun Aug 06, 2017 2:34 pm
Re: New familysearch.org account won't open
I'm having the same problem - going around in circles, trying to sign into family search account just created. HELP!
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- New Member
- Posts: 2
- Joined: Sun Aug 06, 2017 4:13 pm
Re: New familysearch.org account won't open
My account won't open.
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- Community Moderators
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Re: New familysearch.org account won't open
There have been problems with the SSO servers all week. Today was an especially difficult time.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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- New Member
- Posts: 1
- Joined: Tue Oct 10, 2017 6:50 pm
Re: New familysearch.org account won't open
I enter the user name password I am using to post here,
"User name does not exist"
Too bad. I was looking forward to using Family Search.
"User name does not exist"
Too bad. I was looking forward to using Family Search.