What am I doing wrong?

Discussions around the Android version of the Gospel Library application.
Post Reply
abolson
New Member
Posts: 2
Joined: Thu Aug 03, 2017 6:45 am

What am I doing wrong?

#1

Post by abolson »

I recently (2 days ago) switched from an old iPhone to a new Moto G5. Installed GL from the Play store. Opened the app, downloaded the standard works set of scriptures, including the audio for the Book of Mormon. Listened to a few chapters on the way to work yesterday.

Got in the car this morning, opened GL and I had NO content. GL tried to download all the scriptures again, which failed.

Thought maybe I had a corrupt database. Deleted the app, reinstalled. Opened the app and GL tried to download all the scriptures again, which failed.

Deleted the app again, reinstalled again. Opened the app and GL tried to download all the scriptures again, which failed.

Deleted the app again, reinstalled again. Opened the app and GL tried to download all the scriptures again, which failed.

Deleted the app again, reinstalled again. Opened the app and GL tried to download all the scriptures again, which failed.

Repeat ad nauseam.

I am SO frustrated, especially when my day doesn't start right with listening to the Book of Mormon on the way to work.

Please help!
jasonhyer
Member
Posts: 241
Joined: Fri Oct 19, 2007 11:15 am
Location: Roy, UT

Re: What am I doing wrong?

#2

Post by jasonhyer »

Did you try to contact support? You can reach support by going into settings and send feedback. It will generate an email to the address below.

android-support@ldsmail.net
User avatar
sbradshaw
Community Moderators
Posts: 6245
Joined: Mon Sep 26, 2011 9:42 pm
Location: Utah
Contact:

Re: What am I doing wrong?

#3

Post by sbradshaw »

Did you try downloading content on a different internet or Wi-Fi network?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
abolson
New Member
Posts: 2
Joined: Thu Aug 03, 2017 6:45 am

Re: What am I doing wrong?

#4

Post by abolson »

No, I haven't tried to contact support. But I asked here--do I get half-credit for not suffering in silence? ;)

Yes, I've tried downloading on different wifi and cell networks.
Post Reply

Return to “Android Gospel Library”