Account Reset
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- New Member
- Posts: 1
- Joined: Thu Jul 27, 2017 11:26 am
Account Reset
Hi. I want to do a new account for my elderly father so that I can make his donations on-line. My mother passed away 4 years ago and I think she had set up his existing account. We have no idea the what she used for his user name and password. If that isn't allowed, can I make his donations through my account somehow in his name? Thanks.
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- Community Administrator
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Re: Account Reset
That's not going to work.JMProctor wrote:If that isn't allowed, can I make his donations through my account somehow in his name?
If you can find your father's MRN, you can use the "forgot username" link on the login page to recover the username and reset the password.JMProctor wrote:My mother passed away 4 years ago and I think she had set up his existing account. We have no idea the what she used for his user name and password.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.