I tried logging in to MLS and it won't log in. It tells me this.
"The following error occurred while accessing the database attempting to verify the user and password.
com.pointbase.me.jdbc.jdbcSQLException: Wrong cipher or version
This is a serious problem that will prevent you from logging in.
[Ljava.long.Object; @84f566 has tried unsuccessfully to restore your database. You will need to restore your database from a backup copy before you can proceed."
I'd appreciate any help please.
Danieludoh44@gmail.com that's my email.
MLS not logging in
-
- Community Moderators
- Posts: 11460
- Joined: Mon Mar 17, 2008 10:27 pm
- Location: US
Re: MLS not logging in
I would first try to restore from a backup and, if that does not work, call Local Unit Support and ask that they trigger the download of a new database for your unit.udohd wrote:You will need to restore your database from a backup copy before you can proceed.
-
- Community Administrator
- Posts: 34422
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: MLS not logging in
On a hunch, check the date on the computer. Pay attention to the year. I've seen odd things happen to software if the date is off by several centuries.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
-
- New Member
- Posts: 5
- Joined: Fri Dec 24, 2010 12:34 am
Re: MLS not logging in
This is interesting. Our ward computer just happened to do the exact same thing. Also, we don't seem to have a backup for this past Sunday. 2 weeks ago, yes, but not one week ago. I'll call Local Unit Support for their advice.
-
- New Member
- Posts: 2
- Joined: Sat Dec 31, 2016 10:04 pm
Re: MLS not logging in
our MLS app was gone how we restore our MLS app?
-
- New Member
- Posts: 2
- Joined: Sat Dec 31, 2016 10:04 pm
Re: MLS not logging in
Okey, thank you so much we would like to try to contact GSC.