LDS ACCOUNT SETTING

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
Post Reply
Donatus123
New Member
Posts: 3
Joined: Wed May 31, 2017 2:33 pm

LDS ACCOUNT SETTING

#1

Post by Donatus123 »

:oops: Some one registered an LDS account 20 years ago, in trying to recover his password a code was sent to unknown email address. How can this person record his password seen that the email is the only option found in the recovery options.
lajackson
Community Moderators
Posts: 11460
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: LDS ACCOUNT SETTING

#2

Post by lajackson »

Donatus123 wrote:Some one registered an LDS account 20 years ago,
Select the "Forgot username?" link and try recovering the account with the membership record number and date of birth.
Donatus123
New Member
Posts: 3
Joined: Wed May 31, 2017 2:33 pm

Re: LDS ACCOUNT SETTING

#3

Post by Donatus123 »

We have tried it, it doesn't work. The owner of the account demands the account to be deleted so he can register new account. His name is [redacted], Record NO.[redacted], Birth Date [redacted]. Country [redacted]. Thanks
Last edited by scgallafent on Thu Jun 01, 2017 9:23 am, edited 1 time in total.
Reason: Remove personal information
scgallafent
Church Employee
Church Employee
Posts: 3025
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: LDS ACCOUNT SETTING

#4

Post by scgallafent »

Donatus123 wrote:The owner of the account demands the account to be deleted so he can register new account.
No one here can do that for you. This forum is primarily user-to-user support. To resolve this, the ward clerk will need to contact the Global Service Center for assistance.

I have removed the personal information from your post. This is a public forum. Any information posted here is publicly visible.
Donatus123
New Member
Posts: 3
Joined: Wed May 31, 2017 2:33 pm

Re: LDS ACCOUNT SETTING

#5

Post by Donatus123 »

Thanks very much for that information, have a wonderful day.
Post Reply

Return to “Church Account”