Syncing data now limited to only 10 units in the stake
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Syncing data now limited to only 10 units in the stake
I use an iPhone 4 running iOS 7.1.12 ( the latest available for that phone) and I use Ward Tools 2.5.1. The sync screen has recently changed to only allowing the selection of 10 units out of my stake. I am a Stake Employment Specialist and it does not help if I cannot see the listings for all of the units in the stake!! If I sync for the 10 units allowed, then try to sync the other units, the original 10 disappear. How can I sync all of the units in the Stake? This has only been a problem in the last week or so. I used to be able to sync all of the units.
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Re: Syncing data now limited to only 10 units in the stake
Ward Tools or LDS Tools? Big difference.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
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So we can better help you, please edit your Profile to include your general location.
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Re: Syncing data now limited to only 10 units in the stake
I'm surprised they're still around. Ward Tools is not church software. The export they originally depended on disappeared. If they're downloading via web, I'd think they'd get a phone call asking them to take it down. The church frowns on 3rd party software that uses church data.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
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Re: Syncing data now limited to only 10 units in the stake
I was wrong. It is ldstools.
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Re: Syncing data now limited to only 10 units in the stake
I have this same issue using LDSTools. My Stake has 12 Units and I can only see 10. I can not see Stake info either.
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Re: Syncing data now limited to only 10 units in the stake
I'd suggest you use the in-app feedback to report the problem. It will also send some diagnostic info to help the developers.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
- sbradshaw
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Re: Syncing data now limited to only 10 units in the stake
Are you out-of-unit leaders, or is it your regular home stake you can't see all the wards for?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
- sbradshaw
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Re: Syncing data now limited to only 10 units in the stake
You might try using the in-app "Contact Us" option to send feedback to the support team.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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Re: Syncing data now limited to only 10 units in the stake
It is my regular home stake. Used to be able to sync the entire stake a few weeks ago in the same app. Didn't have to select up to ten units. I will try the "contact us" approach.