Mobile phone verification issue with google voice
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Mobile phone verification issue with google voice
My mobile phone number is through google voice, I ported it years ago. Normally I don't have issues verifying that phone number, but when trying to verify it with my lds.org account I am not getting the verification text message. I've sent multiple requests over the past two days and nothing has come through. Has any one else experienced this issue and know of a work around?
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Re: Mobile phone verification issue with google voice
I am having the same issue with a Google-Voice phone number.
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Re: Mobile phone verification issue with google voice
My phone number must be [redacted]
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Re: Mobile phone verification issue with google voice
Moderator note: the phone number was removed since this is a public forum and anyone can view the post and personal information.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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Re: Mobile phone verification issue with google voice
Having the same problem - you ever figure it out?
Terra
Terra
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Re: Mobile phone verification issue with google voice
This still seems to be an issue.
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Re: Mobile phone verification issue with google voice
This needs to be addressed.
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Re: Mobile phone verification issue with google voice
Same issue with me
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Re: Mobile phone verification issue with google voice
It's possible the "oversight" is deliberate. The whole point of the verification is to make sure "it's you" by "something you have". As I understand it, Google voice sends to multiple "things you might have". Nice for communication, not so good for authentication.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Mobile phone verification issue with google voice
Most organizations allow it, but a few do not. Is there any way to check and see if the Church has decided not to honor those numbers?russellhltn wrote:Nice for communication, not so good for authentication.
My pharmacy (a national chain) cannot seem to send a text message to me when my prescriptions are ready and they restock them when I do not pick them up. I usually show up the next day and ask them to refill them again.