Cannot log into LDS Tools

Discussions around the iPhone/iPad/iPod Touch versions of the Member Tools Application.
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shelleylevi3
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Posts: 2
Joined: Fri Mar 24, 2017 4:02 pm

Cannot log into LDS Tools

#1

Post by shelleylevi3 »

Recently I've tried to get on the app and it takes me straight to the log in page. After I enter my username and password(which work on other logins) it starts downloading but never finishes and so I can't access anything. I've tried closing and reopening and app and even reinstalling it without success. Still can't get past the login.
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sbradshaw
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Location: Utah
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Re: Cannot log into LDS Tools

#2

Post by sbradshaw »

Are you able to see your ward if you log in to https://www.lds.org/directory/?lang=eng?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
shelleylevi3
New Member
Posts: 2
Joined: Fri Mar 24, 2017 4:02 pm

Re: Cannot log into LDS Tools

#3

Post by shelleylevi3 »

Yes
klegarza
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Joined: Sun Apr 16, 2017 10:40 am

Re: Cannot log into LDS Tools

#4

Post by klegarza »

I hit sync on my Apple cell phone to update LDS TOOLS and now it won't come on even when I sign it,
Can you fix that problem for me?
Thank you.
Kay Legarza
russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Cannot log into LDS Tools

#5

Post by russellhltn »

klegarza wrote:I hit sync on my Apple cell phone to update LDS TOOLS and now it won't come on even when I sign it,
Can you fix that problem for me?
Odds are the servers are overloaded. I'd try again later.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
beepsy
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Posts: 1
Joined: Fri May 08, 2020 8:51 pm

Re: Cannot log into LDS Tools

#6

Post by beepsy »

I can on my computer but am unable to.log in.on my cell phone. Can you help? Going to bed tonight but maybe another day....please. LeAnne Hunsaker
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