not getting Ensign to kindle anymore
-
- New Member
- Posts: 1
- Joined: Mon Mar 20, 2017 1:01 pm
not getting Ensign to kindle anymore
I have been receiving the Ensign to my Kindle for a couple of years now. It quit coming as of last month, why? Have I messed something up?
-
- Community Administrator
- Posts: 34490
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: not getting Ensign to kindle anymore
You probably need to update your GL program. The content source for the older versions are not being updated as timely - if they're updated at all.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
-
- New Member
- Posts: 1
- Joined: Mon Mar 20, 2017 7:24 pm
Re: not getting Ensign to kindle anymore
My mom is having the same problem on her Kindle. She cannot get any of the March 2017 magazines. We tried uninstalling and reinstalling gospel library--no luck. Any other suggestions?
- sbradshaw
- Community Moderators
- Posts: 6260
- Joined: Mon Sep 26, 2011 9:42 pm
- Location: Utah
- Contact:
Re: not getting Ensign to kindle anymore
What kind of Kindle do you have, and what version of the operating system is it running?
What version of Gospel Library do you have installed?
What version of Gospel Library do you have installed?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
-
- New Member
- Posts: 2
- Joined: Thu Apr 06, 2017 9:06 am
Re: not getting Ensign to kindle anymore
I'm having the same problem with my Samsung Galaxy Core Prime (SM-G360T) phone. Android version 5.1.1
I have GL 3.2.14.0
My March Ensign finally arrived, but conference talks have not yet arrived, and my wife's older android tablet already has General Conference on her device.
What do you suggest?
I have GL 3.2.14.0
My March Ensign finally arrived, but conference talks have not yet arrived, and my wife's older android tablet already has General Conference on her device.
What do you suggest?
- sbradshaw
- Community Moderators
- Posts: 6260
- Joined: Mon Sep 26, 2011 9:42 pm
- Location: Utah
- Contact:
Re: not getting Ensign to kindle anymore
Gospel Library 3 is using an old content format/channel that's being phased out. To make sure you get the newest content, you'll need to update to Gospel Library 4.
Samuel Bradshaw • If you desire to serve God, you are called to the work.