Recover of password.

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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mwbradbury
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Joined: Fri Mar 10, 2017 8:32 pm

Recover of password.

#1

Post by mwbradbury »

Hw does one contact Global Services to recover a password?
rmrichesjr
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Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: Recover of password.

#2

Post by rmrichesjr »

It's probably quicker (and more efficient) if the person can use the automated password recovery mechanism on the relevant sign-in page. If the situation requires the Global Service Center, someone whose password is working and who has access to LCR can go to LCR, click on Help -> Help Center, enter "Global Service Center" (click on the item in the drop-down menu when it appears) and follow the links.
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Mikerowaved
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Re: Recover of password.

#3

Post by Mikerowaved »

Here's a link that should help: https://ldsaccount.lds.org/recovery
So we can better help you, please edit your Profile to include your general location.
rmrichesjr
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Re: Recover of password.

#4

Post by rmrichesjr »

Cool! That's a nicely-done page. However, please be forewarned that it has one potentially inconvenient side effect. If you're signed in to your LDS Account and visit that page, it signs you out.
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Mikerowaved
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Re: Recover of password.

#5

Post by Mikerowaved »

rmrichesjr wrote:If you're signed in to your LDS Account and visit that page, it signs you out.
Yeah, I noticed that too. Interesting.
So we can better help you, please edit your Profile to include your general location.
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