getting into my account
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- New Member
- Posts: 1
- Joined: Mon Feb 06, 2017 3:28 pm
getting into my account
It tells me to contact global service center but I can't find the phone number. Right now my husbands name and information comes up. with quilter12 user name. We are separated and I need to pay my tithing and get my ward directory. We live in separate residences and have separate wards.
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- Community Administrator
- Posts: 34487
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: getting into my account
Go to ldsaccount.lds.org. Check the birthdate information found there. It's possible that the MRN associated with the quilter12 username is his MRN - effectively making it his account.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- Community Moderators
- Posts: 11475
- Joined: Mon Mar 17, 2008 10:27 pm
- Location: US
Re: getting into my account
After you check that, work with your ward clerk to reclaim your account, if you had one, to set up a new account, or to involve the Global Service Center to straighten out things if needed.