getting into my account

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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quilter12
New Member
Posts: 1
Joined: Mon Feb 06, 2017 3:28 pm

getting into my account

#1

Post by quilter12 »

It tells me to contact global service center but I can't find the phone number. Right now my husbands name and information comes up. with quilter12 user name. We are separated and I need to pay my tithing and get my ward directory. We live in separate residences and have separate wards.
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: getting into my account

#2

Post by russellhltn »

Go to ldsaccount.lds.org. Check the birthdate information found there. It's possible that the MRN associated with the quilter12 username is his MRN - effectively making it his account.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
lajackson
Community Moderators
Posts: 11460
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: getting into my account

#3

Post by lajackson »

After you check that, work with your ward clerk to reclaim your account, if you had one, to set up a new account, or to involve the Global Service Center to straighten out things if needed.
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