MRN number correct but still show as non-member

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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halffast59
New Member
Posts: 2
Joined: Sun Jan 15, 2017 4:40 pm

MRN number correct but still show as non-member

#1

Post by halffast59 »

My friend registered on lds.org and entered his MRN and yet he is still denied access to any members information and told he is a nonmember. He has been unable to correct this.
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russellhltn
Community Administrator
Posts: 34490
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: MRN number correct but still show as non-member

#2

Post by russellhltn »

Did the MRN "take"? Is it still on his account? How much time has past? I know for some functions, it can take a day before resources for a new calling becomes available.

The only other thing I can think of if that his membership may not be in any ward right now.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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