When I try to upload a letter I get the error:
"An unexpected error has occurred. Please try your request again or try back later."
I can try again later for sure (I tried both early and late today), but wanted to ask about this in case it doesn't get resolved quickly.
Name Removal - can't upload letter
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Re: Name Removal - can't upload letter
I don't know about this case, but odd errors in other products are frequently the result of a server on the back end that crashes. It may not get fixed until the IT workers in SLC come in at the start of the normal workday on Monday and discover the problem. Or, it may get fixed sooner.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Name Removal - can't upload letter
I'm having the same problem as well. Hopefully somebody will read these messages on Monday and resolve this issue.
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Re: Name Removal - can't upload letter
It's working for me now
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Re: Name Removal - can't upload letter
Works for me now as well.