account access denied

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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charlettmarie
New Member
Posts: 1
Joined: Fri Feb 03, 2017 11:18 am

account access denied

#1

Post by charlettmarie »

I don't know why but my account now says I am not a member and cannot print the ward calendar. I put my information, including membership number in, and it says someone already has that account. I have been fine up until a couple of months ago and now it says access is denied.
russellhltn
Community Administrator
Posts: 34422
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: account access denied

#2

Post by russellhltn »

I suggest you use the "forgot username" link on the sign in screen and use the MRN option to find out what account has your MRN.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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