Newly called High Priest Group leader does not have report access

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jim00seven
New Member
Posts: 1
Joined: Sun Jan 15, 2017 3:21 pm

Newly called High Priest Group leader does not have report access

#1

Post by jim00seven »

Hi,
Last weekend we updated the calling of our new High Priest Group leader, but he doesn't have report access for High Priests LDS.ORG or the LDS tools app on his ipad. Any ideas?

Thanks, Jim
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Newly called High Priest Group leader does not have report access

#2

Post by russellhltn »

Make sure he's been placed in standard position, not a custom one. Also check that the MRN for the person you placed in that calling matches the MRN on his LSD account. Some members try to share an account with their spouse - that doesn't work.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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