Language Preference Setting

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nursing_4_life
New Member
Posts: 1
Joined: Thu Jan 12, 2017 4:30 pm

Language Preference Setting

#1

Post by nursing_4_life »

Hello,

The language setting in my account is set to English but the lds.org website continues to display information in French. I know another person who encounters the same technical discrepancy but the lds.org website displays information in Japanese instead. We both had previously set our language preferences to French and Japanese respectively. What could be done to make the language setting in the user account work?
russellhltn
Community Administrator
Posts: 34418
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Language Preference Setting

#2

Post by russellhltn »

It's a long standing problem with lds.org. Every now and then it pulls random language settings.

Edit the ending of the url in the browser so it ends in /?lang=eng
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
lajackson
Community Moderators
Posts: 11460
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Language Preference Setting

#3

Post by lajackson »

nursing_4_life wrote:We both had previously set our language preferences to French and Japanese respectively.
While it is a longstanding bug, as russellhltn said, you also might try deleting your cookies and history, or at least the ones with lds in them.
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