My account shows a continual timed out message
-
- New Member
- Posts: 4
- Joined: Tue Jan 10, 2017 1:54 pm
My account shows a continual timed out message
Every time I attempt to update the "contacts" portion of my account (specifically the mobile phone number) I continually get the message that my account has timed out when I hit the "save" button. It doesn't seem to matter how often I attempt to do this. I'm wondering if the page has a software glitch?
-
- Community Administrator
- Posts: 34418
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: My account shows a continual timed out message
On a wild guess, you might want to check the date/time/time zone on your computer. If the clock/calendar is too far off, it can create strange software problems.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
-
- New Member
- Posts: 1
- Joined: Mon Jan 30, 2017 8:58 am
Re: My account shows a continual timed out message
How to increase the time on the site before I get a timed out message. I only last about 1-2 minutes before being knocked off the site. My date and time are correct for the region I live in.
- sbradshaw
- Community Moderators
- Posts: 6246
- Joined: Mon Sep 26, 2011 9:42 pm
- Location: Utah
- Contact:
Re: My account shows a continual timed out message
Have you tried in another web browser? That'd be the next thing I'd try.
Samuel Bradshaw • If you desire to serve God, you are called to the work.