Problem logging in
-
- New Member
- Posts: 2
- Joined: Sun Jan 08, 2017 4:55 pm
Problem logging in
I have attempted to log in over the past couple of days and have received error message (attached). Any urgent assistance would be greatly appreciated. Thanks
-
- Community Moderators
- Posts: 9916
- Joined: Mon Mar 17, 2008 12:30 am
- Location: USA, TX
Re: Problem logging in
There is no image attached. Since you posted in the MLS Support forum I am guessing you have an MLS user account for your unit MLS - correct? Do others with MLS user accounts have a problem signing in? If others are having difficulty logging in then follow the procedures in Lost user names.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
-
- Community Administrator
- Posts: 34492
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Problem logging in
If the problem is with MLS, keep in mind that the MLS program that runs on the ward computer uses a login completely different from your LDS Account login. Perhaps, no one set you up with a login?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
-
- New Member
- Posts: 2
- Joined: Sun Jan 08, 2017 4:55 pm
Re: Problem logging in
Attached error message in Word doc.
I had no issues logging in earlier in the week, but came back Sunday and this showed. Other Bishopric members didn't have any issues with their log in on Sunday.
I had no issues logging in earlier in the week, but came back Sunday and this showed. Other Bishopric members didn't have any issues with their log in on Sunday.
- Attachments
-
- error.doc
- (786.5 KiB) Downloaded 92 times
-
- Community Administrator
- Posts: 34492
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Problem logging in
Your version looks quite out of date. I'd have the clerk download MLS and do a install overtop of the existing install.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.