LDS.org Log-in issues with my MRN

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
Post Reply
BrigitteHunter
New Member
Posts: 1
Joined: Fri Nov 18, 2016 4:47 pm

LDS.org Log-in issues with my MRN

#1

Post by BrigitteHunter »

When I log in and try to access information about my ward, the website is saying that I have stated that I am not a member of the church. Which is false...! What can I do?
I have tried to adjust my settings but it says that there is already an account with that name and MRN. Of course there is, it's my account!

Help?
scgallafent
Church Employee
Church Employee
Posts: 3025
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: LDS.org Log-in issues with my MRN

#2

Post by scgallafent »

The account you are using to log in is probably not the account associated with your MRN. Try going through the account recovery process (https://ldsaccount.lds.org/recovery?type=username) using your membership record number and see what you discover.
Post Reply

Return to “Church Account”