Access Denied

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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Suzshopr
New Member
Posts: 1
Joined: Mon Nov 14, 2016 7:21 pm

Access Denied

#1

Post by Suzshopr »

I just made a new account, but now when I sign in it denies me access to my Ward list and tools? Not sure what is wrong. Thanks
russellhltn
Community Administrator
Posts: 34422
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Access Denied

#2

Post by russellhltn »

Do you have your membership number added to your account? Without that, the system considers you a non-member and will not grant you access.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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