Family Search
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CarolineR
- New Member
- Posts: 1
- Joined: Tue Nov 08, 2016 7:32 pm
Family Search
Family Search will not accept my user ID or password. When I request the option to change my password, it does not recognize any of the responses to my security question although I KNOW the answers are correct. Any thoughts?
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kisaac
- Community Moderators
- Posts: 1184
- Joined: Sun Oct 21, 2007 6:04 am
- Location: Utah, united states
Re: Family Search
Welcome to the forum!
I would begin on the LDS account help page at this link.
Try the password and username recovery.
After those steps fail, at the bottom of that page is a link under the title:
Have a Different Question or Problem?
Go to that page and read through the section on "sign in issues"
I would begin on the LDS account help page at this link.
Try the password and username recovery.
After those steps fail, at the bottom of that page is a link under the title:
Have a Different Question or Problem?
Go to that page and read through the section on "sign in issues"
"A soft answer turneth away wrath" works great on LDSTech forum boards!