Username and paswword locked into screen on permanent display

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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wattsm
New Member
Posts: 1
Joined: Sun Nov 06, 2016 3:21 pm

Username and paswword locked into screen on permanent display

#1

Post by wattsm »

Hello,

My husband has accidentally locked his username and password in place in the initial sign-in page . This means that anyone can access his account. How do we get rid of this so that each time he or I want to enter the Church members website we have to actually enter our sign-in details before we can access the site?

Regards,
Kaye S Watts
aussielady
russellhltn
Community Administrator
Posts: 34487
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Username and paswword locked into screen on permanent display

#2

Post by russellhltn »

That's a browser feature. What browser are you using?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
lajackson
Community Moderators
Posts: 11475
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Username and paswword locked into screen on permanent display

#3

Post by lajackson »

wattsm wrote:My husband has accidentally locked his username and password in place in the initial sign-in page.
Your browser should have a menu called Tools, and in that area there should be a place to select whether or not you save sign ins and passwords. Each browser calls it something a little different, but you will need to deselect those options.
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aebrown
Community Administrator
Posts: 15153
Joined: Tue Nov 27, 2007 8:48 pm
Location: Draper, Utah

Re: Username and paswword locked into screen on permanent display

#4

Post by aebrown »

lajackson wrote:
wattsm wrote:My husband has accidentally locked his username and password in place in the initial sign-in page.
Your browser should have a menu called Tools...
Firefox has a menu called Tools, but Edge and Chrome don't have Tools -- they have Settings. So it's much easier to be helpful if we know what the actual browser is.
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