Changing LDS Account User Name

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
marchiggs
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Changing LDS Account User Name

#1

Post by marchiggs »

I am trying to help a member of our ward change his LDS account user name. But I can't find a way to do that. How is this done? Any help provided would be appreciated.
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kd7mha
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#2

Post by kd7mha »

marchiggs wrote:I am trying to help a member of our ward change his LDS account user name. But I can't find a way to do that. How is this done? Any help provided would be appreciated.

https://ldsaccount.lds.org

click on the edit link
username is the first entry on the list
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obasi25
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Re: Changing LDS Account User Name

#3

Post by obasi25 »

i can't find the edit button to change my LDS Account username
lajackson
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Re: Changing LDS Account User Name

#4

Post by lajackson »

obasi25 wrote:i can't find the edit button to change my LDS Account username
Click on the box showing the Username. Change the name. Click Save at the bottom of the page.
camilaalfaroo
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Re: Changing LDS Account User Name

#5

Post by camilaalfaroo »

lajackson wrote:
obasi25 wrote:i can't find the edit button to change my LDS Account username
Click on the box showing the Username. Change the name. Click Save at the bottom of the page.
I have the very same problem
The only thing I can edit is the "display name", not the username
I attached a screenshot of how the whole page looks. Also, I cannot click any other box than the "display name"
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russellhltn
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Re: Changing LDS Account User Name

#6

Post by russellhltn »

camilaalfaroo wrote:The only thing I can edit is the "display name", not the username
That's interesting, because I have the box for username. I wouldn't think that's because of my calling - I don't have rights to membership records.

Are you under 18? That's the only restriction that I can think of that makes sense.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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aebrown
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Re: Changing LDS Account User Name

#7

Post by aebrown »

camilaalfaroo wrote:The only thing I can edit is the "display name", not the username
Members who are in the Church workforce (which you clearly are, since your LDS Account profile includes the "Workforce" tab) are not allowed to change their username. There are a variety of ways you could be considered to be in the workforce, including being an actual employee of the Church, or a person with access to certain Church systems because of your calling or assignment (such as a seminary teacher or some full-time or service missionaries).
mayeuropa
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Re: Yu Yu Kyi

#8

Post by mayeuropa »

kd7mha wrote:
marchiggs wrote:I am trying to help a member of our ward change his LDS account user name. But I can't find a way to do that. How is this done? Any help provided would be appreciated.

https://ldsaccount.lds.org

click on the edit link
username is the first entry on the list
mrknshrn55@comcast.net
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Re: Changing LDS Account User Name

#9

Post by mrknshrn55@comcast.net »

like to change my user name
russellhltn
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Re: Changing LDS Account User Name

#10

Post by russellhltn »

mrknshrn55@comcast.net wrote:like to change my user name
You can find the answer to your question here: LDS Account questions

Note that if you are a church employee or otherwise under "workforce", you won't be able to change your name.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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