Account error

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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5lauren7
New Member
Posts: 1
Joined: Wed Sep 21, 2016 11:11 pm

Account error

#1

Post by 5lauren7 »

I'm trying to add my membership records and this error message comes up ( Either the MRN and/or Birth Date is not valid or the account already exists.)
Can someone help me fixed please.
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jdlessley
Community Moderators
Posts: 9912
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Account error

#2

Post by jdlessley »

Recover the account with your membership record number (MRN) by following the steps in this post.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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