not taking new user or password after resent

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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claudiasanborn7
New Member
Posts: 1
Joined: Sun Sep 18, 2016 5:14 pm

not taking new user or password after resent

#1

Post by claudiasanborn7 »

I've reset user name and password multiple times and not taking.
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: not taking new user or password after resent

#2

Post by russellhltn »

How long did you wait? I've noticed a new password can take several minutes to start working at other church sites.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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