password change failure
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- New Member
- Posts: 2
- Joined: Fri Aug 26, 2016 10:13 am
password change failure
this page recognizes my username and password, but the access page to familysearch does not recognize it. I have attempted to change my password 3 times using the process you provide, but all attempts to use new passwords fail.
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- Community Administrator
- Posts: 34421
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: password change failure
How long did you wait? I've found it can take awhile for all the different sites to get the new password. If you haven't changed it since you posted, it should work now.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.