Reimbursement Question

[matthewmidgley]

Hello,

This past Sunday I processed some reimbursements. One of them has gone through fine. The others don't appear to have gone through correctly and I've just realised why but I'm not sure how to proceed.

The members records are currently in a different unit in the stake. They were moved out quite hastily in a period of transition and the member is still attending our unit. MLS didn't seem to have a problem with me filing the expense but for some reason it doesn't seem to have processed.

How do I ensure the member gets their reimbursement? Who should I contact?

Many thanks!

[lajackson]

You will probably need to contact your area office, especially since you are in a country on a different system than most of us.

[matthewmidgley]

Thanks, problem was solved with the help of the area office as suggested.