A member in the ward has two lds.org accounts. One with her membership record and one without it. We cannot find a way to delete the one without the membership record number. Where does she go to delete this second account?
The problem with the second account is that it contains contact information that she wants in her account with the membership record. She cannot add that contact information to the other account since it is already used in the non-membership account.
Delete Second LDS.org account
- sbradshaw
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Re: Delete Second LDS.org account
Can she remove (or change) the contact information in the non-member account, then add it to the member account?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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Re: Delete Second LDS.org account
The member can work through the ward clerk who can contact the global service center (GSC) to have the second account deleted.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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Re: Delete Second LDS.org account
Delate the second lds account Boafoprince
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Re: Delete Second LDS.org account
As jdlessley said, you will have to work with your ward clerk to contact the Global Service Center to have the duplicate account removed.Boafoprince20 wrote:Delate the second lds account