passwords
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- New Member
- Posts: 1
- Joined: Sun Jul 31, 2016 11:13 pm
passwords
I can sign into the church website without any difficulty, but when I try to sign into Family Search, I am told that my username and password are wrong. Why would they work for one site and not the other? I answer the questions and am told that they are incorrect, so I can't even reset the password. Any ideas?
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- Community Administrator
- Posts: 34422
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: passwords
Did you just recently change your password? I've noticed that new passwords may not work for 10 minutes or so.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- New Member
- Posts: 1
- Joined: Sat Aug 06, 2016 10:52 am
Re: passwords
why can i log into the lds tech forum but my password does not work in Lds.org and family search????
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- Community Administrator
- Posts: 34422
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: passwords
The login for this forum and lds.org main page is the same. By that, I mean the login screen/url is exactly the same.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.