Gospel Library Annotation Problem
-
mickaltmyer
- New Member
- Posts: 1
- Joined: Fri Sep 18, 2015 7:23 am
Gospel Library Annotation Problem
I'm using an iPhone version 9 and add annotations to most verses in Book of Mormon and D&C. In sections or chapters with verses beyond about 75 the annotation will not stick / show unless I make the annotation for that verse and then delete the app from my device and then reinstall the app and sync all annotations. I have many and it takes 3 to 4 minutes to do the sync. Then the verse annotations will show and not disappear. If I have several annotations for one verse I must follow this above procedure for each. This is so frustrating and time consumming. A real weakness to the Gospel Library app. I wish someone would fix the problem. I've been asking for over 2 years. Any suggested work arounds other then what I'm doing? Please contact me mickaltmyer@gmail.com Thank you
-
russellhltn
- Community Administrator
- Posts: 34490
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Gospel Library Annotation Problem
I'd suggest emailing the Gospel Library iPhone support people. The address can be found here.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
-
lajackson
- Community Moderators
- Posts: 11475
- Joined: Mon Mar 17, 2008 10:27 pm
- Location: US
Re: Gospel Library Annotation Problem
Or even better, use the help function in Gospel Library on your mobile device to send a report to the developers. That report will include information about your GL installation that may help them determine if this is a database problem on your device, or a limitation or other bug in the program itself. It will send the information as an email, but it will include a lot of helpful programming data with your report.