Who can see the notes posted with an online donation?

Discussions about the Online Donation system.
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lydialiskey
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Joined: Sat Mar 19, 2016 12:20 pm

Who can see the notes posted with an online donation?

#1

Post by lydialiskey »

I noticed that a section has been added for notes with online donations. Is that notes just for my information or is that if I want to send a comment with my donation?
russellhltn
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Re: Who can see the notes posted with an online donation?

#2

Post by russellhltn »

lydialiskey wrote:or is that if I want to send a comment with my donation?
I can't imagine anyone at CHQ reading the comments. Too many. If your ward clerk reads them, what could he do?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
eblood66
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Re: Who can see the notes posted with an online donation?

#3

Post by eblood66 »

The tool-tip that shows when you hover over the note icon says "Enter personal notes here. Notes are for your reference only. (optional)"
lydialiskey
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Re: Who can see the notes posted with an online donation?

#4

Post by lydialiskey »

eblood66 wrote:The tool-tip that shows when you hover over the note icon says "Enter personal notes here. Notes are for your reference only. (optional)"
Thank you. That is the information I was looking for.
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SparkyMartin
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Re: Who can see the notes posted with an online donation?

#5

Post by SparkyMartin »

I can confirm that Notes are for your reference only. We added it as a feature so that you can keep track of what your donations are for, etc. Think of it as the Memo line when you write a check...completely optional, but can be useful to you. In this case, however, the bank won't see the note (as they could on a check).
jgideoninva
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Re: Who can see the notes posted with an online donation?

#6

Post by jgideoninva »

I like that I can add the note/memo and that I'm the only one that can see them -- but I'd like to SEE them in the history of donations. Helpful to reconcile back who's paycheck/date was that for...
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SparkyMartin
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Re: Who can see the notes posted with an online donation?

#7

Post by SparkyMartin »

They are in the history. Click the little note icon next to the history entry.
shazza32
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Re: Who can see the notes posted with an online donation?

#8

Post by shazza32 »

SparkyMartin wrote: Mon Apr 04, 2016 5:34 pm I can confirm that Notes are for your reference only. We added it as a feature so that you can keep track of what your donations are for, etc. Think of it as the Memo line when you write a check...completely optional, but can be useful to you. In this case, however, the bank won't see the note (as they could on a check).
Others have said that there is a "tip" that advises that notes are only visible to us, but that tip doesn't exist anymore and the FAQ/A does not say who sees the "personal note" Can this be fixed? I've always been wary of using this (awesome) function!
BrianEdwards
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Re: Who can see the notes posted with an online donation?

#9

Post by BrianEdwards »

Can this be fixed?
As mentioned elsewhere in the Forum, any church employees who might take action on any suggestions like yours, don't generally frequent the Forum -- we're mostly regular church members like yourself. So the standard suggestion is to submit your idea as Feedback, using the Feedback button available at the bottom of most Church webpages.
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