Family search

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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jaydenfulmer
New Member
Posts: 1
Joined: Thu Jul 07, 2016 11:52 am

Family search

#1

Post by jaydenfulmer »

I can not make an account on Family search, because when i was in my youth the members helped me build and account. But know i don't have contact with them and i don't have any of my account information. And now it won't let me make an account because my membership number is already being use.
What can i do??
eblood66
Senior Member
Posts: 3907
Joined: Mon Sep 24, 2007 9:17 am
Location: Cumming, GA, USA

Re: Family search

#2

Post by eblood66 »

Use the 'Forgot your username' link on the login page (or at https://ldsaccount.lds.org) and then use your membership number and birthdate to recover the name of your account. It will also provide you the opportunity to reset the associated password.
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