How my son gets his own account

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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my4kydzmom
New Member
Posts: 1
Joined: Thu Jun 23, 2016 7:36 pm

How my son gets his own account

#1

Post by my4kydzmom »

I need help. I have been paying my tithing online. I love it! My adult return missionary wants to pay his tithing online too. When he tries to register, it says there is already an account for that MRN. When he uses his MRN to retrieve his username and password, it takes him to my account. How do I get his MRN unlinked to my registration and have his own so he can pay his tithing online?
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russellhltn
Community Administrator
Posts: 34490
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: How my son gets his own account

#2

Post by russellhltn »

Go to LDS Account, and click on membership. Verify that the MRN there is yours and not your son's. While you're there, verify the birthdate which is pulled from the membership record based on the MRN.

I wouldn't trust the MRN written on a temple recommend. Ask the clerk for a IOS to verify what MRN is yours.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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