unable to reset password on YW Personal Progress

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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elpalmer4
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Joined: Mon Jun 13, 2016 12:00 am

unable to reset password on YW Personal Progress

#1

Post by elpalmer4 »

My daughter forget her password for the YW Personal Progress. We have tried several times to reset it, but the site won't let us. We followed the directions and cleared the history off google chrome and then tried again - that didn't work. Then we changed computers and started over - that didn't work either.
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sbradshaw
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Re: unable to reset password on YW Personal Progress

#2

Post by sbradshaw »

What reset/recovery option did you use – did you try recovering your account using her membership record number?
What error did you get (when you say the site didn't let you)?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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