Make sure you're not using Private Browsing, Incognito or other privacy mode in your browser. Likewise, if you're running anything that blocks cookies, etc, make sure to turn it off for the donations page.wcarlan wrote:I am having problems longing in to the donation part of lds.org. I can log into everything else, but the donation part has me log in again and then only says loading content. Please help his is very frustrating!
Trouble signing in, PLEASE HELP!!!
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Re: Trouble signing in, PLEASE HELP!!!
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Trouble signing in, PLEASE HELP!!!
It says I have to update a valid email address but already have
[e-mail deleted] otherwise it seems this is the only reason why I can't make donations work
[e-mail deleted] otherwise it seems this is the only reason why I can't make donations work
- mfmohlma
- Senior Member
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Re: Trouble signing in, PLEASE HELP!!!
I believe this has happened when there is no email address in your LDS Account. Log in at ldsaccount.lds.org and click on "Contact Settings". Add an email address and hit "Save". You may need to verify your email address by checking there and clicking on a verification link sent to you in an email.wcarlan wrote:I am having problems longing in to the donation part of lds.org. I can log into everything else, but the donation part has me log in again and then only says loading content. Please help his is very frustrating!
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Re: Trouble signing in, PLEASE HELP!!!
In addition, I think the email address has to be verified - meaning the system sends you a message and you have to respond to it to prove you're getting the email. However, I'm not sure how to verify a email if there is already an email address associated with the account.mfmohlma wrote:wcarlan wrote:I am having problems longing in to the donation part of lds.org.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Trouble signing in, PLEASE HELP!!!
I have been trying for weeks to sign in and pay donations. I have not been able to get in. It says I need a valid email address. It now just times out when I click on my account settings. I am not sure what to do on this one. Can you please help?
- mfmohlma
- Senior Member
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Re: Trouble signing in, PLEASE HELP!!!
See my post two posts above yours here. Have you attempted to add your email address at ldsaccount.lds.org?folaumoeloa wrote:I have been trying for weeks to sign in and pay donations. I have not been able to get in. It says I need a valid email address. It now just times out when I click on my account settings. I am not sure what to do on this one. Can you please help?
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Re: Trouble signing in, PLEASE HELP!!!
I have problem when i sign in to my lds account which i can not access to my account(keep Loading)
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Re: Trouble signing in, PLEASE HELP!!!
Tell your bishop or ward clerk and see what they can do about it
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Re: Trouble signing in, PLEASE HELP!!!
Hello. I have for about two years been using LDS tools but today I cannot get logged in, plus the image above the log in is of a man. What is going on? I need this app for my calling. Donna Wilkins Pilgrim Landing 4 ward, Lehi Utah, Utah Thanksgiving Stake.
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Re: Trouble signing in, PLEASE HELP!!!
It sounds like the app has become corrupt. I'd suggest uninstalling and reinstallingdonnaarline wrote:Hello. I have for about two years been using LDS tools but today I cannot get logged in, plus the image above the log in is of a man.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.