Lost Option to Print Checks
-
- New Member
- Posts: 3
- Joined: Thu Apr 24, 2014 3:18 pm
Lost Option to Print Checks
I'm having a problem I've never encountered before.
I'm the financial clerk for my ward, and I've entered a couple of expenses under Finance (one a reimbursement and the other a Fast Offering) but I no longer have the option to print any checks. However, I was able to print out the expense report.
Currently the system has the expenses under "reference numbers" 1 and 2 (which is new to me) with the status, "Sent".
I'm assuming that means the information has been sent to HQ. Do we now have to wait for approval before printing checks?
I'm the financial clerk for my ward, and I've entered a couple of expenses under Finance (one a reimbursement and the other a Fast Offering) but I no longer have the option to print any checks. However, I was able to print out the expense report.
Currently the system has the expenses under "reference numbers" 1 and 2 (which is new to me) with the status, "Sent".
I'm assuming that means the information has been sent to HQ. Do we now have to wait for approval before printing checks?
- aebrown
- Community Administrator
- Posts: 15153
- Joined: Tue Nov 27, 2007 8:48 pm
- Location: Draper, Utah
Re: Lost Option to Print Checks
It sounds to me like you (or perhaps the MLS system) accidentally changed the reference number for the next check, and so it started over at #1. You should always check to make sure that the proposed check number actually matches the number of the next available check in your check stock.Helrath wrote:I'm having a problem I've never encountered before.
I'm the financial clerk for my ward, and I've entered a couple of expenses under Finance (one a reimbursement and the other a Fast Offering) but I no longer have the option to print any checks. However, I was able to print out the expense report.
Currently the system has the expenses under "reference numbers" 1 and 2 (which is new to me) with the status, "Sent".
I'm assuming that means the information has been sent to HQ. Do we now have to wait for approval before printing checks?
I believe that MLS refuses to print a check that corresponds to an invalid reference number (which certainly includes a reference number that has already been used in the system).
-
- New Member
- Posts: 3
- Joined: Thu Apr 24, 2014 3:18 pm
Re: Lost Option to Print Checks
@aebrown I would know how to fix that had I gotten that far. But the field in which to put the check number has disappeared entirely, replaced by a new field labeled, "Reference number".
- aebrown
- Community Administrator
- Posts: 15153
- Joined: Tue Nov 27, 2007 8:48 pm
- Location: Draper, Utah
Re: Lost Option to Print Checks
That's odd. Unless someone else on the forum has heard of this particular problem, it seems that you'll just have to wait until tomorrow and call the Global Service Center. That's not great, since you probably have checks you needed to print today, but I'm guessing it's your only option.Helrath wrote:I would know how to fix that had I gotten that far. But the field in which to put the check number has disappeared entirely, replaced by a new field labeled, "Reference number".
-
- New Member
- Posts: 3
- Joined: Thu Apr 24, 2014 3:18 pm
Re: Lost Option to Print Checks
Update: Their status has gone from "Sent" to "Issued". What?
- sbradshaw
- Community Moderators
- Posts: 6245
- Joined: Mon Sep 26, 2011 9:42 pm
- Location: Utah
- Contact:
Re: Lost Option to Print Checks
Are you doing some sort of electronic transfer instead of a check?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
-
- Community Moderators
- Posts: 11460
- Joined: Mon Mar 17, 2008 10:27 pm
- Location: US
Re: Lost Option to Print Checks
Did you go into System and see if the box needs to be checked so that you can write checks? It has come unchecked before during MLS upgrades.
-
- Community Administrator
- Posts: 34417
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Lost Option to Print Checks
What happens if it's not checked? (Besides not printing?)lajackson wrote:Did you go into System and see if the box needs to be checked so that you can write checks? It has come unchecked before during MLS upgrades.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
-
- Community Moderators
- Posts: 11460
- Joined: Mon Mar 17, 2008 10:27 pm
- Location: US
Re: Lost Option to Print Checks
Nothing of which I am aware. You just cannot print checks.russellhltn wrote:What happens if it's not checked? (Besides not printing?)lajackson wrote:Did you go into System and see if the box needs to be checked so that you can write checks? It has come unchecked before during MLS upgrades.
-
- New Member
- Posts: 1
- Joined: Mon Jul 09, 2018 10:41 am
Re: Lost Option to Print Checks
I am newly called clerk and have faced a problem with printing an reimbursement check. After filling out all the information to print out the check continued with printing out the check, however I forgot to put the actual check in the printer, but it printed out on plain white sheet. Do I need to void the check and reissue a new one or is there another way to reprint the check after completion?