2 passwords

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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Dsdunn
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Joined: Wed Apr 27, 2016 6:45 pm

2 passwords

#1

Post by Dsdunn »

I have just been called as the ward clerk. A while back I forgot my login and created another login when I was called. Now it won't let me login and do anything it states access denied. I'm assuming it's because I have two usernames passwords associated with my name. Any help would be much appreciated
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sbradshaw
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Joined: Mon Sep 26, 2011 9:42 pm
Location: Utah
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Re: 2 passwords

#2

Post by sbradshaw »

Whichever username is tied to your membership record number will allow you to access Leader and Clerk Resources and the other tools for your calling. Only one username can be tied to your membership record number.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
jasonandpaulina
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Posts: 1
Joined: Sun May 01, 2016 4:51 am

Re: 2 passwords

#3

Post by jasonandpaulina »

I have the same problem. Is there anyway to remove the username that is not associated with my membership number? Thanks.
lajackson
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Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: 2 passwords

#4

Post by lajackson »

jasonandpaulina wrote:Is there any way to remove the username that is not associated with my membership number? Thanks.
I believe you will have to contact the Global Service Center. I have not heard of any other way to accomplish this.
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