Getting donation emails by mistake

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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suzannebrewer
New Member
Posts: 1
Joined: Fri Apr 15, 2016 5:00 pm

Getting donation emails by mistake

#1

Post by suzannebrewer »

Hi, I keep getting donation emails even though I am not a member. They should go to the right email address, not mine. There is also no "unsubscribe" link on the email.
Your web support has no link to help without logging in, only this forum. Hopefully someone will reply to this message.

Thanks!!
NOT who you think this is.
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aebrown
Community Administrator
Posts: 15153
Joined: Tue Nov 27, 2007 8:48 pm
Location: Draper, Utah

Re: Getting donation emails by mistake

#2

Post by aebrown »

suzannebrewer wrote:Hi, I keep getting donation emails even though I am not a member. They should go to the right email address, not mine. There is also no "unsubscribe" link on the email.
Your web support has no link to help without logging in, only this forum. Hopefully someone will reply to this message.

Thanks!!
NOT who you think this is.
Thank you for bringing this to our attention. I'm sorry for the inconvenience you've experienced, but it is kind of you to make this post.

I've forwarded your request to a department that should be able to correct the situation.

Thanks again!
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