Login Issues
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wilsongenegaylord9
- New Member
- Posts: 2
- Joined: Fri Jan 08, 2016 3:41 pm
Login Issues
My wife's login works with family history, stake calendar, etc. , but will not open "donations ." She has her own email account. Suggestions ?
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jdlessley
- Community Moderators
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- Joined: Mon Mar 17, 2008 12:30 am
- Location: USA, TX
Re: Login Issues
Moderator note: This thread was split from the Login Issues thread in the LDS Account forum since the topics are different.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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russellhltn
- Community Administrator
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- Location: U.S.
Re: Login Issues
When you say "will not open", what happens? Online donations are currently limited to members in the US (although some exceptions have been granted for those who are still using US bank accounts - like military.)
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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SparkyMartin
- Member
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- Location: USA, UT, Herriman
- Contact:
Re: Login Issues
When did she stop being able to login to Online Donations. I have researched this and discovered that your wife has been logged in to Online Donations before. Is she able to login to http://ldsaccount.lds.org? If she is still having trouble logging in, I recommend that she contact the Global Support Center. If you don't know the number, call the main switchboard at 801-240-1000 and they should be able to direct you/her to the right place.wilsongenegaylord9 wrote:My wife's login works with family history, stake calendar, etc. , but will not open "donations ." She has her own email account. Suggestions ?