We tried setting up an account for a beehive under age 13 and they required parental consent. We had the verification code sent to a wrong number and is now unable to retrieve that code or even change the number that the code is being sent to. HELP!
We have tried logging in, but it says the account is invalid. When we try to create the account again, it says the membership number is already used in another account. So no we're kind of stuck in between and are unsure of how to proceed.
Unable to change parental verification number
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Yeelo
- New Member
- Posts: 1
- Joined: Fri Mar 25, 2016 7:54 pm
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russellhltn
- Community Administrator
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- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Unable to change parental verification number
Are you able to log into ldsaccount.lds.org with that account?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.