Need Donation statement for multiple wards

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
Post Reply
dschetz
New Member
Posts: 2
Joined: Mon Mar 21, 2016 1:18 pm

Need Donation statement for multiple wards

#1

Post by dschetz »

Hello,
During 2015, our family moved from one ward to another. I went to being my taxes to my preparer today but realized I only have a donation statement from our current ward. I have looked through my Dination History and cannot find the donations made in our precious ward. How do I find that information? Shouldn't it all be listed under my account?

Thank you
Dionne Schetzel
russellhltn
Community Administrator
Posts: 34485
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Need Donation statement for multiple wards

#2

Post by russellhltn »

You may have to contact the prior ward. If they didn't associate your donations with your MRN, then your donations would not have followed you to your current ward, nor would they appear on-line.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
dschetz
New Member
Posts: 2
Joined: Mon Mar 21, 2016 1:18 pm

Re: Need Donation statement for multiple wards

#3

Post by dschetz »

Thanks for the quick answer!
eblood66
Senior Member
Posts: 3908
Joined: Mon Sep 24, 2007 9:17 am
Location: Cumming, GA, USA

Re: Need Donation statement for multiple wards

#4

Post by eblood66 »

Your prior ward probably did not connect your donations to your membership record correctly. The ability to do that is fairly recent and your prior ward probably did not go back to existing donor records and add the connection. Without that connection your donations won't show up in your donation history online.

You'll need to contact the ward clerk in your prior ward and ask them to connect your donor record to your membership record. They will probably need your MRN (which you can get from a temple recommend, in the directory on LDS.org or from your current ward clerk). You should also ask them to mail or email you a printout of your tax statement (for the donations in that ward) just to make sure you get the necessary documents without further delay.
Post Reply

Return to “Church Account”